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FAQ's

Question 1: What is your return policy?

Answer 1: We offer a 14 day return/exchange policy on unworn, new in box merchandise. The cost of shipping your items back is at your own cost. 

Question 2: How long does it take for shipping?

Answer 2: All in-stock orders are processed and shipped within 24 hours. Estimated shipping times is usually 3-5 days Ground.

Question 3: How do I track the status of my order?

Answer 3: To check the status of your order , you will be provided with your tracking information. 

Question 4:How safe is my credit card information on your website?

Answer 4: We use one of the strongest SSL Encryption technology available. All of your sensitive data is securely encrypted as it is passed over the internet. Your information is safe and secure.  

Question 5: Where can I ship my return to?

Answer 5: Atlanta Shoe Studio Returns, P.O. Box 1418  Covington, Georgia 30014

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